Return Policy
Returns & Exchanges
Because all Tail Gang products are custom-made to order, we do not accept returns or exchanges due to:
- Incorrect size selection
- Change of mind
- Ordering the wrong item
- Preference-related issues
Please review product descriptions and size charts before ordering.
Damaged or Incorrect Items
If your order arrives:
- Damaged
- Defective
- Misprinted
- Incorrect
Please contact us within 14 days of delivery.
Include:
- Order number
- Description of issue
- Photos showing the problem
Approved claims will receive a replacement or refund at no additional cost.