Return Policy

Returns & Exchanges

Because all Tail Gang products are custom-made to order, we do not accept returns or exchanges due to:

  • Incorrect size selection
  • Change of mind
  • Ordering the wrong item
  • Preference-related issues

Please review product descriptions and size charts before ordering.

Damaged or Incorrect Items

If your order arrives:

  • Damaged
  • Defective
  • Misprinted
  • Incorrect

Please contact us within 14 days of delivery.

Include:

  • Order number
  • Description of issue
  • Photos showing the problem

Approved claims will receive a replacement or refund at no additional cost.